🔐 Privacy Policy

Your Trust, Our Responsibility

Welcome to Flipping World!
Your privacy is not just important to us — it’s a core value of how we do business. Whether you’re browsing listings, buying a digital asset, or selling one of your own, you deserve to know how your personal information is being used, protected, and respected.

This Privacy Policy outlines what data we collect, why we collect it, how we protect it, and how you control it.

📌 Quick Summary:

  • We do not sell or misuse your personal data.
  • We collect only the data we need to deliver services securely.
  • Your data is stored safely and used only for transactional, security, and support purposes.
  • You have full rights to access, modify, or delete your data from our platform.

🧾 1. Who We Are

Business Name: Flipping World
Business Type: Online Marketplace for Digital Assets
Owner: Rohit Mhatre
Registered Address:
Tower 1, Seawoods Grand Central,
Sector 40, 10th Floor,
Navi Mumbai, Maharashtra – 400706
Email: [email protected]
Phone / WhatsApp: +91 8104888941

We’re a 100% online platform facilitating safe, verified, and secure buying and selling of digital properties like YouTube channels, Instagram pages, Facebook accounts, Google Ads accounts, WhatsApp channels, and more.

📥 2. What Information We Collect

We collect two types of data:

A. Personally Identifiable Information (PII)

This includes:

  • Full name
  • Phone number
  • WhatsApp number
  • Email address
  • Billing details (if required)
  • KYC details (for high-value transactions)
  • Communication logs with our support team
  • Digital asset details (owned by seller or bought by buyer)
  • IP address & device/browser data (for security)

B. Non-Personal Information

This includes:

  • Website behavior (pages visited, time spent)
  • Referral sources (search engine, ad click, etc.)
  • Geographic location (general, non-specific)
  • Device type, browser, OS info
  • Anonymous traffic data (cookies and analytics)

We do not collect sensitive financial information like card numbers or bank passwords. All payments are handled by trusted third-party payment gateways (like Razorpay, Paytm, or UPI apps) with end-to-end encryption.

🧠 3. Why We Collect This Information

We use the collected data to:

  • ✅ Verify seller and buyer identity
  • ✅ Prevent fraud and ensure safe transfers
  • ✅ Facilitate smooth transactions and communication
  • ✅ Send essential updates (order status, platform changes, etc.)
  • ✅ Offer support and resolve disputes
  • ✅ Customize your experience and show relevant listings
  • ✅ Improve platform security
  • ✅ Conduct platform analytics (anonymized data only)

We use your information strictly for legitimate business purposes, and never sell it to advertisers or third-party marketers.

🔐 4. How We Protect Your Data

We follow industry-standard best practices to safeguard your information:

  • 🔒 SSL Encryption for all data transmitted via our website
  • 🧱 Firewall & Server Security to prevent data breaches
  • 🔐 Access Restrictions – only authorized staff can view sensitive info
  • 📦 Regular backups with encrypted storage
  • 🧠 Continuous security audits & malware checks

We’ve built Flipping World on a secure WordPress infrastructure with trusted hosting, anti-spam plugins, and encrypted admin controls to ensure your data is always protected.

📤 5. When & Why We Share Your Information

We do not share your personal data with any third-party unless absolutely necessary for the purpose of service delivery.

Here’s when sharing may occur:

✅ With Buyer or Seller (only after transaction confirmation):

To complete a digital asset transfer, we may share:

  • Your email
  • Your contact number
  • Asset credentials (as per agreement)

This is essential for direct communication between buyer and seller.

✅ With Legal Authorities:

We may share data if required:

  • By law enforcement agencies
  • For legal proceedings or disputes
  • To enforce our platform’s Terms & Conditions
  • To protect against fraud, scams, or illegal activity

We will always comply with Indian Cyber Law (IT Act, 2000) and related data protection provisions.

✅ With Service Providers:

We may use trusted third-party vendors for:

  • Email delivery (e.g., SendGrid, Gmail)
  • Analytics (e.g., Google Analytics)
  • Payment Processing (e.g., Razorpay, UPI gateways)
  • Cloud hosting and backup

These vendors are bound by confidentiality and data protection agreements.

🍪 6. Cookies & Tracking Tools

Like most websites, we use cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences
  • Keep you logged in
  • Measure website performance
  • Deliver relevant offers and listings

You can control or delete cookies from your browser settings. However, disabling them may impact site functionality.

We may also use Google Analytics, Facebook Pixel, or UTM tracking to improve ad performance and understand user behavior. This data is anonymized and never tied to individual users.

📱 7. Data Retention Policy

We retain your data only as long as necessary:

  • Active user accounts: Retained until user requests deletion
  • Transaction data: Retained for 7 years for tax and legal compliance
  • Support/chat logs: Retained for up to 12 months
  • Cookies/session data: Automatically expire after 30–90 days

You may request full data deletion any time by contacting us.

🔄 8. Your Rights Over Your Data

As a user of Flipping World, you have full control over your personal data.

You can:

  • 🔍 Request access to your data
  • ✏️ Correct inaccurate or outdated info
  • ❌ Delete your account and associated data
  • 🔒 Withdraw consent for marketing communication
  • 📄 Request a copy of all data we’ve stored about you

To initiate any of these requests, contact us via:

📧 Email: [email protected]
📱 Call/WhatsApp: +91 8104888941

We respond within 3 working days for all privacy-related queries.

👨‍👩‍👧‍👦 9. Children’s Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

If you believe your child has provided data to Flipping World, please contact us immediately. We will take swift action to delete the data and block the account.

🌍 10. Data Storage Location & International Use

Flipping World is based in India, and all user data is stored on secure Indian or international servers that comply with:

  • Indian IT Act, 2000
  • General Data Protection Regulation (GDPR), where applicable
  • Local privacy norms of users’ geographic region

If you are accessing our services from outside India, you consent to your data being transferred and stored in India.

📣 11. Marketing Communication

We may occasionally send you:

  • Important service updates
  • New features or offerings
  • Asset listings matching your interest
  • Limited-time offers or promotions

You can opt out any time by clicking the Unsubscribe link in emails or messaging us on WhatsApp.

🔁 12. Changes to This Privacy Policy

We may update this Privacy Policy as our services evolve.

Any major updates will be communicated via:

  • Email notifications
  • Website banners
  • Policy update notes on your dashboard

We recommend reviewing this page periodically to stay informed.

Last Updated: April 18, 2025

🙌 We’re Here to Help

Still have questions about your data privacy? We’re always ready to help.

📞 Call / WhatsApp: +91 8104888941
📧 Email: [email protected]
🌐 Visit our Contact Page
🧑‍💼 Owner Contact: Rohit Mhatre – [email protected]

✅ Final Note

At Flipping World, your privacy is a priority — not just a policy.

We believe that a truly secure, transparent, and trusted digital marketplace begins with how we treat your data.

Thank you for trusting us.
Let’s flip the digital world, together.